TM
Thabo M
1 reviews | Active since Jul 2015
11 Sept 2024, 06:02
Being charged after I cancelled the policy
I took out an extended cover policy early this year. I cancelled the policy three months ago but I am still being charged premiums. I have followed up to no avail.
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Absa Insurance Company Limited's replyOfficial
11 Sept 2024, 10:40Dear Thabo Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***3. Kind regards,Vanessa CroweGroup Customer Care
Absa Insurance Company Limited's reply11 Sept 2024, 10:40
Official
Dear Thabo Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***3. Kind regards,Vanessa CroweGroup Customer Care