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Hendrik H
1 reviews | Active since Oct 2018
19 Apr 2021, 15:27
BAd workmanship
Hi,
So In way have been happy with service. But we sent our car to fixed and well we got it worse back. I said to ABSA Insurance I with holding payment until they send the car to be fixed by a service provider that can do it. I have taken the car back numerous times to the original company who was meant to fix the car.
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Absa Insurance Company Limited's replyOfficial
20 Apr 2021, 08:21Dear Hendrik Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology . Your complaint reference number is C-***5. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback within the next four hours . Kind regards,Daphne Le GrangeGroup Customer Care
Absa Insurance Company Limited's reply20 Apr 2021, 08:21
Official
Dear Hendrik Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology . Your complaint reference number is C-***5. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback within the next four hours . Kind regards,Daphne Le GrangeGroup Customer Care