CJ
Christina J
1 reviews | Active since Jul 2019
09 Jul 2019, 23:09
Bad slow service
I submitted a claim for minor vehicle damage on 28 April 2019. Up until today the vehicle has not been repaired, I had to call and follow-up just to get it to the panel beaters where it has also been for so long. Shudder to think how long it would take for major damage to be fixed. I am so not happy, after moving 2 vehicles to Absa Idirect and receiving such unpleasant service.
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Absa Insurance Company Limited's replyOfficial
10 Jul 2019, 10:18 Dear Client,
Thank you for bringing this matter to our attention and providing ID number to log an incident. We will investigate the matter and provide feedback once the matter has been resolved.
Regards
Vanessa Crowe
Specialist case Manager
Customer Value Management
Thank you for bringing this matter to our attention and providing ID number to log an incident. We will investigate the matter and provide feedback once the matter has been resolved.
Regards
Vanessa Crowe
Specialist case Manager
Customer Value Management
Absa Insurance Company Limited's reply10 Jul 2019, 10:18
Official
Dear Client,
Thank you for bringing this matter to our attention and providing ID number to log an incident. We will investigate the matter and provide feedback once the matter has been resolved.
Regards
Vanessa Crowe
Specialist case Manager
Customer Value Management
Thank you for bringing this matter to our attention and providing ID number to log an incident. We will investigate the matter and provide feedback once the matter has been resolved.
Regards
Vanessa Crowe
Specialist case Manager
Customer Value Management