JG
JN G
1 reviews | Active since Oct 2024
30 Oct 2024, 15:37
Bad sevice
In July 2024 I had a terrible under ground water leak that left me with a municipal bill of more than R20000 This leak was repaired
Sunday after the rain the paving caved in and it’s leaking again
I lodged a claim on Monday Today i had a representative of the paving company but i first need a plumber to sort out the leak At the moment we have to be satisfied with intermittent water - we open and close the stop **** I have someone renting my flat and i have to explain this situation to her - hoping for her understanding
I directed 3 mails to Absa today with no reaction
Im at wits end
Can you please help
Helpful (0)
Replies (1)0
Replies (1)
Absa Insurance Company Limited's replyOfficial
30 Oct 2024, 16:37Dear JN Geldenhuys Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***9. RegardsPravesh BejayCustomer Value Management
Absa Insurance Company Limited's reply30 Oct 2024, 16:37
Official
Dear JN Geldenhuys Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***9. RegardsPravesh BejayCustomer Value Management