NH
Nozipho H
1 reviews | Active since Aug 2018
29 Dec 2023, 14:57
Bad service yet so far
I have been calling since morning trying to request to be sent a link as tge old one has expired however I have been transferred from pillar to post they even transferred me to innovation one of the agent called Zanele didn't even want to wait for me to explain which cover she just heard sketch and dent and hear I was at innovation again the number I was given to request a new link is for Absa yet no one can assist me my claim number is 115462
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Absa Insurance Company Limited's replyOfficial
29 Dec 2023, 15:14Dear Nozipho Thank you for bringing this unfortunate incident to my attention, and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***8. Regards Pravesh Bejay Customer Value Management
Absa Insurance Company Limited's reply29 Dec 2023, 15:14
Official
Dear Nozipho Thank you for bringing this unfortunate incident to my attention, and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***8. Regards Pravesh Bejay Customer Value Management