BAD SERVICE WITH NO SYMPATHY

ABSA BAD SERVICE WITH NO SYMPATHY

I submitted a funeral claim on the 29 February 2025 today is the 05 February 2025 with no response from ABSA. I have been phoning everyday and all that they can say is that the assessor is still busy. Yersterday I told them I am not hanging up untill I can talk to this assessor all of a sudden he was not available. ABSA is making me a fool in this difficult time .What is the purpose of funeral policy.

Funeral policies are designed to provide financial assistance and alleviate some of the burdens associated with funeral expenses, allowing you to focus on grieving and remembrance.