CD
Chanel D

1 reviews | Active since Oct 2022

04 Mar 2025, 10:45

Bad Service when it comes to claim stage

Claim was lodge on 24/02/2025 as the incident happened on a Saturday, the assessor of the construction company came out on 25/02/2025, up until today 04/03/2025 no 1 came back to us regarding a quote, called Absa several times and the only feedback they are giving is that they are waiting on the construction company. In the meantime, our lives are in danger as our fence is open due to the incident, a taxi drove into it, apparently this is not an emergency for Absa.

0
Replies (2)
Absa Insurance Company Limited
Absa Insurance Company Limited's reply04 Mar 2025, 14:28
Official
Good day Lilly

The matter has been forwarded to the insurance team for further assistance.
CD
Chanel D's update05 Mar 2025, 19:37
Reviewer Update
I was contacted yesterday, and an appointment was scheduled today for a new assessor to come out, no one came, and no one called to say why, this is now getting really frustrating, and I will take this matter further.