Bad Service from ABSA IDIRECT INSURANCE

Good Day,

I am highly disappointed in the service i am getting as your client of more than 8 years, you have not come to my defense between the selected Panel Beaters that you chose for my car.

I had called you as my insurance to let you know what's happening with my car on the 14 April 2021 and no one has come back to me to let me know what is happening with my vehicle, I don't know what accessor checked my car and said its fixed but every time I go only to find the car is not fixed properly. There is no communication from your end.

I am highly disappointed in the service of Mokar Panel Beaters my car was involved in an accident, My car was taken on the 12th January 2021 and today its the 6th May 2021 almost 4 months of going back and forth with my car not done to my satisfaction, there is no communication with me what so ever.

On the 12th April 2021 I was told to come collect my car after the 4th attempt of finding the car not properly fixed and i was told i would be called the following day to come pick up my car and no one called me back, I paid the access amount only to still find my car faulty till date no communication is happening. The service is horrible.