AB
Anthonio B
1 reviews | Active since Jul 2011
27 Aug 2026, 16:56
Bad Service From ABSA
Good Day Claim number: *** was really bad. ABSA for the second time is failing me. The Manufacturer is not working after hours now we have to struggle. Really nad service. +3 years ago has the same issue water bill ran up and they did not cover my bill
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Replies (9)AB
Anthonio B's updateReviewer Update
28 Aug 2026, 08:46This morning called the Manufacturer only to find out the call was not assigned to a technician. This is my fight always Dear Absa Insurance Client, [WarrantyManufacturerName], *** has been notified of your warranty claim, ref no KJ065037. Regards, FOGI Plumbing Solutions.
AB
Anthonio B's update28 Aug 2026, 08:46
Reviewer Update
This morning called the Manufacturer only to find out the call was not assigned to a technician. This is my fight always Dear Absa Insurance Client, [WarrantyManufacturerName], *** has been notified of your warranty claim, ref no KJ065037. Regards, FOGI Plumbing Solutions.
AB
Anthonio B's updateReviewer Update
28 Aug 2026, 08:47Called twice as I am tying this message we have to wait 20 minutes because they need to speak to a technician to find out why the call wa snot assined
AB
Anthonio B's update28 Aug 2026, 08:47
Reviewer Update
Called twice as I am tying this message we have to wait 20 minutes because they need to speak to a technician to find out why the call wa snot assined
AB
Anthonio B's updateReviewer Update
28 Aug 2026, 08:47Very much angry this morning
AB
Anthonio B's update28 Aug 2026, 08:47
Reviewer Update
Very much angry this morning
AB
Anthonio B's updateReviewer Update
28 Aug 2026, 14:22The Kwikot technician came out but unfortunately they can put in the geyser because the tray is broken. Another day. I called Kwikot and will call again to find out if a technician is assigned for tomorrow to come with a tray and new geyser. Let me temind ABSA tomorrow is day no 3 with no warm water. Again remind ABSA my fight continues like a few year ago whereby technician did not do the right things and it cost be with a huge water bill. I was of mind that technician drive with all tools but because of a trya we have to wait for tomorrow
AB
Anthonio B's update28 Aug 2026, 14:22
Reviewer Update
The Kwikot technician came out but unfortunately they can put in the geyser because the tray is broken. Another day. I called Kwikot and will call again to find out if a technician is assigned for tomorrow to come with a tray and new geyser. Let me temind ABSA tomorrow is day no 3 with no warm water. Again remind ABSA my fight continues like a few year ago whereby technician did not do the right things and it cost be with a huge water bill. I was of mind that technician drive with all tools but because of a trya we have to wait for tomorrow
AB
Anthonio B's updateReviewer Update
28 Aug 2026, 14:56With respect its now 14:56 by escalating will everything be done today?
AB
Anthonio B's update28 Aug 2026, 14:56
Reviewer Update
With respect its now 14:56 by escalating will everything be done today?
AB
Anthonio B's updateReviewer Update
28 Aug 2026, 15:25Also i hope my ceiling will be fixed. I have images. Also I asked the guys why don't they out the geyser outside?
AB
Anthonio B's update28 Aug 2026, 15:25
Reviewer Update
Also i hope my ceiling will be fixed. I have images. Also I asked the guys why don't they out the geyser outside?
AB
Anthonio B's updateReviewer Update
28 Aug 2026, 17:30Good Day Godfrey, I recieved no call seeing that its now 17:28 i can say i will go through the night with no warm water. Its very sad and again i am not suprise by the service. A few years ago I had the same fight with ABSA and poor workmanship whereby water was leaking underground and i was left with a bill.
AB
Anthonio B's update28 Aug 2026, 17:30
Reviewer Update
Good Day Godfrey, I recieved no call seeing that its now 17:28 i can say i will go through the night with no warm water. Its very sad and again i am not suprise by the service. A few years ago I had the same fight with ABSA and poor workmanship whereby water was leaking underground and i was left with a bill.
AB
Anthonio B's updateReviewer Update
29 Aug 2026, 12:13Today 29th Aug the guys cam to fix the geyser however my ceiling was affected by the water
AB
Anthonio B's update29 Aug 2026, 12:13
Reviewer Update
Today 29th Aug the guys cam to fix the geyser however my ceiling was affected by the water
AB
Anthonio B's updateReviewer Update
01 Sept 2026, 09:57This morning, I was not happy with the person who came to inspect the ceiling damage.
The first questions he asked were how many bedrooms and bathrooms we have, whether we have an alarm, whether we have cameras, etc. I then took him through to the garage and showed him where the carport is.
My question is: what does any of this have to do with repairing or assessing the ceiling damage? I did not request a security inspection or a general property assessment. I requested an inspection specifically relating to the ceiling damage.
He also needs to measure the property, but there was very little focus on actually assessing and measuring the affected ceiling areas.
The property is currently undergoing some minor renovations and maintenance, including painting, changes to the IBR, and landscaping. Surely, by looking at the property, it is obvious that we are busy with various improvements.
I am concerned that the inspection may be going beyond the actual scope of the ceiling-damage claim. I would therefore like clarification on exactly what the purpose and scope of this inspection was and why all of these additional questions and measurements were required.
The first questions he asked were how many bedrooms and bathrooms we have, whether we have an alarm, whether we have cameras, etc. I then took him through to the garage and showed him where the carport is.
My question is: what does any of this have to do with repairing or assessing the ceiling damage? I did not request a security inspection or a general property assessment. I requested an inspection specifically relating to the ceiling damage.
He also needs to measure the property, but there was very little focus on actually assessing and measuring the affected ceiling areas.
The property is currently undergoing some minor renovations and maintenance, including painting, changes to the IBR, and landscaping. Surely, by looking at the property, it is obvious that we are busy with various improvements.
I am concerned that the inspection may be going beyond the actual scope of the ceiling-damage claim. I would therefore like clarification on exactly what the purpose and scope of this inspection was and why all of these additional questions and measurements were required.
AB
Anthonio B's update01 Sept 2026, 09:57
Reviewer Update
This morning, I was not happy with the person who came to inspect the ceiling damage.
The first questions he asked were how many bedrooms and bathrooms we have, whether we have an alarm, whether we have cameras, etc. I then took him through to the garage and showed him where the carport is.
My question is: what does any of this have to do with repairing or assessing the ceiling damage? I did not request a security inspection or a general property assessment. I requested an inspection specifically relating to the ceiling damage.
He also needs to measure the property, but there was very little focus on actually assessing and measuring the affected ceiling areas.
The property is currently undergoing some minor renovations and maintenance, including painting, changes to the IBR, and landscaping. Surely, by looking at the property, it is obvious that we are busy with various improvements.
I am concerned that the inspection may be going beyond the actual scope of the ceiling-damage claim. I would therefore like clarification on exactly what the purpose and scope of this inspection was and why all of these additional questions and measurements were required.
The first questions he asked were how many bedrooms and bathrooms we have, whether we have an alarm, whether we have cameras, etc. I then took him through to the garage and showed him where the carport is.
My question is: what does any of this have to do with repairing or assessing the ceiling damage? I did not request a security inspection or a general property assessment. I requested an inspection specifically relating to the ceiling damage.
He also needs to measure the property, but there was very little focus on actually assessing and measuring the affected ceiling areas.
The property is currently undergoing some minor renovations and maintenance, including painting, changes to the IBR, and landscaping. Surely, by looking at the property, it is obvious that we are busy with various improvements.
I am concerned that the inspection may be going beyond the actual scope of the ceiling-damage claim. I would therefore like clarification on exactly what the purpose and scope of this inspection was and why all of these additional questions and measurements were required.