NS
Nandisa S
1 reviews | Active since Mar 2022
14 Mar 2025, 12:46
Bad service from Absa Activate
I'm very frustrated with Absa Activate, I changed my bank from Absa to Discovery, now they don't debit on the changed bank, this has resulted in my insurance lapsing. The call center is never really available to take my call
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Absa Insurance Company Limited's replyOfficial
14 Mar 2025, 14:19Dear Nandisa Shembe Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***4. Kind regards,Group Customer CareRezona Louw
Absa Insurance Company Limited's reply14 Mar 2025, 14:19
Official
Dear Nandisa Shembe Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***4. Kind regards,Group Customer CareRezona Louw