WS
Wardi S
1 reviews | Active since Mar 2021
01 Feb 2023, 10:01
BAD SERVICE FROM absa
I lodge a claim on 7 Jan2023. Now a month later I still have not heard anything from them. Considering swapping to someone else. I already moved my iderect insurance away from absa due to absa not performing. Next stop move all my accounts.
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Absa Insurance Company Limited's replyOfficial
01 Feb 2023, 14:27 Dear Wardi Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***3. Kind regards,Vanessa CroweGroup Customer Care
Absa Insurance Company Limited's reply01 Feb 2023, 14:27
Official
Dear Wardi Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***3. Kind regards,Vanessa CroweGroup Customer Care