MF
Mbavhalelo F
1 reviews | Active since Mar 2018
08 Dec 2025, 15:19
BAD SERVICE EVER
My experience with Thamsanqa Nqawbas was disappointing. During our interaction, he came across as impatient, and his tone felt dismissive rather than helpful. I felt rushed and didn’t receive the assistance I expected as a customer. I hope that future interactions reflect more patience and a willingness to support customers.
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Absa Insurance Company Limited's replyOfficial
09 Dec 2025, 07:58Dear Mbavhalelo Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***2. Kind regards,Group Customer CareVanessa Crowe
Absa Insurance Company Limited's reply09 Dec 2025, 07:58
Official
Dear Mbavhalelo Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***2. Kind regards,Group Customer CareVanessa Crowe