MT
Mmatlhatlhogo T
1 reviews | Active since May 2024
22 May 2024, 08:30
BAD SERVICE
Bad service ever. I logged a claim on the 13th May 24, Till today nobody is saying anything to me, even their 24hr guy they said he will call, he is not saying anything now he is not even answering my whatsapps I only got a reference ***. This is the worst insurance company ever
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Replies (2)0
Replies (2)
Absa Insurance Company Limited's replyOfficial
22 May 2024, 08:47Dear Mmatlhatlhogo Thank you for bringing this unfortunate incident to my attention, and please accept my sincere apology. I will look over it and give you my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***8. RegardsPravesh BejayCustomer Value Management
Absa Insurance Company Limited's reply22 May 2024, 08:47
Official
Dear Mmatlhatlhogo Thank you for bringing this unfortunate incident to my attention, and please accept my sincere apology. I will look over it and give you my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***8. RegardsPravesh BejayCustomer Value Management
MT
Mmatlhatlhogo T's updateReviewer Update
23 May 2024, 12:19Will there be any progress on this claim or where should I report this matter to?
I am not even happy about the response I get on this matter. If this is how the clients are being treated, then this in unacceptable service or for this company to be in business.
I am not even happy about the response I get on this matter. If this is how the clients are being treated, then this in unacceptable service or for this company to be in business.
MT
Mmatlhatlhogo T's update23 May 2024, 12:19
Reviewer Update
Will there be any progress on this claim or where should I report this matter to?
I am not even happy about the response I get on this matter. If this is how the clients are being treated, then this in unacceptable service or for this company to be in business.
I am not even happy about the response I get on this matter. If this is how the clients are being treated, then this in unacceptable service or for this company to be in business.