Bad service 😭😭

I regret taking car insurance with absa, I was involved in the car accident in October 2025, the car was taken to Sandton renew it, the damages was on the both fenders and the car was not driveable. The insurance told me I have to pay the excess of which I had paid, I was called last week Friday on the 19th of Dec 2025 to come and collect the car. On my way home I could hear that there’s something wrong with the car because I could only drive less than 80kilometers per hour. I called the renew it Sandton where the car was fixed and they said I should bring it back, on my way sending the car back it stopped in the middle of the freeway I had to call road assistance, when I get to renew it, the gent that was assisting moved around the car the guy advised that it might be the gearbox and it’s nothing related to accident, I called absa insurance and explained the story that the car is not fixed they then told me if the assessor assembly the car and found that is gearbox and nothing related to the accident I’ll have to pay it’s either they fix it or put back the parts together. How is that possible that the car i bought in may and never had a problem before, and just after the accident it gives me the problem and they still say it’s nothing related to the accident. I regret why I moved to absa car insurance, insurance suppose to give us peace of mind but with absa insurance it gives you stress more than the person who doesn’t have insurance.