KM
Kefilwe M
1 reviews | Active since Jul 2019
08 Apr 2026, 19:13
Bad service and greed by ABSA and ABSA insurance
Jump ship when you get a chance, their bullying is on another level with customers, from unauthorized debit orders, to enforcing car insurance that cost 2 x your current insurance, to not knowing that the email does not work to transferring one to incorrect departments, to hanging up and more. thier reversal takes ages, over 24hours in this case, over 3 weeks to respond to emails, to only responding when you are physically at the store. They do not want to take accountability for their staff actions and fix my account. Now I must wait ages for them to refund/reverse my funds.
Helpful (0)
Replies (1)0
Replies (1)KM
Kefilwe M's updateReviewer Update
09 Apr 2026, 08:58Your team also had this incident and choose to not reply and fix the account, do not make excuse for them, your manager said it was processed and should wait 24hours it's over 36 hours now and there has been no help. I first reached to your team in Feb and the abuse is continuing.
KM
Kefilwe M's update09 Apr 2026, 08:58
Reviewer Update
Your team also had this incident and choose to not reply and fix the account, do not make excuse for them, your manager said it was processed and should wait 24hours it's over 36 hours now and there has been no help. I first reached to your team in Feb and the abuse is continuing.