JN
Jaanenee N
1 reviews | Active since Jun 2017
26 Nov 2025, 15:19
Bad service
Really disappointed with Absa Activate Car insurance. Since June 2025 I am still waiting for someone to sort out my windscreen chips. I have been called but no one has come to fix it or followed up. I email with no response. What happens if my windscreen cracks then I will be charged yet it could've been prevented.
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Absa Insurance Company Limited's replyOfficial
26 Nov 2025, 17:42Dear Jaanenee Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***3. Kind regards,Group Customer CareVanessa Crowe
Absa Insurance Company Limited's reply26 Nov 2025, 17:42
Official
Dear Jaanenee Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***3. Kind regards,Group Customer CareVanessa Crowe