OT
Ofentset T
1 reviews | Active since Mar 2017
07 Apr 2021, 13:00
Bad Service
Good day I really do not understand why you guys never answers call. I just wonder should I be involved in an accident are you going to take this long or not answer at all. Like your service is so damn ridiculous. Reason why I am complaining about this, its because this is not the first time I've called and no one answered. I need to correct something on the policy. Can someone just call me since i cant get through...
Helpful (0)
Replies (1)0
Replies (1)
Absa Insurance Company Limited's replyOfficial
07 Apr 2021, 15:36 Dear Ofentset, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback / resolution via email or making contact with you telephonically within 4 hours. I look forward to being of service to you. Vanessa Crowe
Absa Insurance Company Limited's reply07 Apr 2021, 15:36
Official
Dear Ofentset, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback / resolution via email or making contact with you telephonically within 4 hours. I look forward to being of service to you. Vanessa Crowe