MR
Makoma R
1 reviews | Active since May 2023
12 Mar 2025, 13:29
Bad service
I have being calling no one is answering the phone. I am soo disappointed. Their insurance they keep on increasing instead of decreasing and when you call to negotiate they don't answer. What a poor service. I am regretting now why did i take your idirect insurance on my car. I sooo fed up. Is being 3 years using your car insurance but noo is time i change for better service .
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Absa Insurance Company Limited's replyOfficial
12 Mar 2025, 13:39Dear Makoma Racheal Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***6. Kind regards,Group Customer CareRezona Louw
Absa Insurance Company Limited's reply12 Mar 2025, 13:39
Official
Dear Makoma Racheal Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***6. Kind regards,Group Customer CareRezona Louw