JN
Jaanenee N
1 reviews | Active since Jun 2017
12 Mar 2025, 16:25
Bad service
Double debited absa requested proof I sent in my bank statement and still no help how long am I supposed to wait for my refund it's quite frustrating. The service is very disappointing
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Absa Insurance Company Limited's replyOfficial
13 Mar 2025, 08:16Dear Jaanenee Naidu Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***3. Kind regards,Group Customer CareRezona Louw
Absa Insurance Company Limited's reply13 Mar 2025, 08:16
Official
Dear Jaanenee Naidu Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***3. Kind regards,Group Customer CareRezona Louw