Bad service

Item: Absa Insurance Company Limited
Rating: 1
Author: Lindokuhle G

I have been calling absa for the whole week for my cars proof of insurance with no luck they dont answer calls or emails im cancelling the policy instantly!

Helpful (0)

Replies (3)

Absa Insurance Company Limited's replyOfficial

07 Nov 2024, 14:12

Dear Lindokuhle Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***1. Regards Pravesh Bejay Customer Value Management

Absa Insurance Company Limited's reply07 Nov 2024, 14:12

Official

Lindokuhle G's updateReviewer Update

07 Nov 2024, 14:17

My car is financed by absa as well but absa is requesting for proof of insurance from me🤦🏻♀️ they have also added extra money on my installments for another insurance !

Lindokuhle G's update07 Nov 2024, 14:17

Reviewer Update

My car is financed by absa as well but absa is requesting for proof of insurance from me🤦🏻♀️ they have also added extra money on my installments for another insurance !

Absa Insurance Company Limited's replyOfficial

07 Nov 2024, 14:32

Dear Lindokuhle

Your feedback has been noted and a copy of the insurance has been requested.

Regards Pravesh Bejay Customer Value Management

Absa Insurance Company Limited's reply07 Nov 2024, 14:32

Official

Dear Lindokuhle

Your feedback has been noted and a copy of the insurance has been requested.

Regards Pravesh Bejay Customer Value Management