FN
Fufu33 Nareen
1 reviews | Active since Aug 2019
03 Apr 2025, 11:54
Bad service
Why is it so difficult to get through your so called call centre I have been holding for an hour and let me tell you ke should anything happen to my car do not come with stories that you won’t pay because your agent captured my information incorrect I have been calling you since Monday to amend my details but still am unable to speak to anyone
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Absa Insurance Company Limited's replyOfficial
03 Apr 2025, 13:24Dear Fufu33 Nareen Thank you for bringing this unfortunate matter/incident to my attention, and please accept my sincere apology. I will review it and email you my specific contact details and the expected timeframe for further feedback/resolution. The reference number for your complaint is C-***9. RegardsPravesh BejayCustomer Value Management
Absa Insurance Company Limited's reply03 Apr 2025, 13:24
Official
Dear Fufu33 Nareen Thank you for bringing this unfortunate matter/incident to my attention, and please accept my sincere apology. I will review it and email you my specific contact details and the expected timeframe for further feedback/resolution. The reference number for your complaint is C-***9. RegardsPravesh BejayCustomer Value Management