RV
Reon V
1 reviews | Active since May 2023
10 May 2023, 09:30
BAD SERVICE
We registered a claim with ABSA Insurance on 1 April 2023 and sent all the relevant documentation to them on Monday, 3 April 2023. Since then we have had no feedback from them on the progress of this claim. We have mailed them and spoken numerous times telephonically, but we receive no assistance in this matter. It is more than a month since the claim is registered !!! This is really bad service we are experiencing from ABSA Insurance !!!
Helpful (0)
Replies (3)0
Replies (3)
Absa Insurance Company Limited's replyOfficial
10 May 2023, 10:18Dear Reon Vorster
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***0 Kind regards,Group Customer CareNthabiseng Sibande
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***0 Kind regards,Group Customer CareNthabiseng Sibande
Absa Insurance Company Limited's reply10 May 2023, 10:18
Official
Dear Reon Vorster
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***0 Kind regards,Group Customer CareNthabiseng Sibande
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***0 Kind regards,Group Customer CareNthabiseng Sibande
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Reon V's updateReviewer Update
10 May 2023, 10:56Your assistance would be greatly appreciated. Please email me with feedback on:
***. Thank you.
***. Thank you.
RV
Reon V's update10 May 2023, 10:56
Reviewer Update
Your assistance would be greatly appreciated. Please email me with feedback on:
***. Thank you.
***. Thank you.
Absa Insurance Company Limited's replyOfficial
10 May 2023, 12:57Dear Reon
We have responded to you with an email and awaiting your response.
Kind regards,Group Customer CareNthabiseng Sibande
We have responded to you with an email and awaiting your response.
Kind regards,Group Customer CareNthabiseng Sibande
Absa Insurance Company Limited's reply10 May 2023, 12:57
Official
Dear Reon
We have responded to you with an email and awaiting your response.
Kind regards,Group Customer CareNthabiseng Sibande
We have responded to you with an email and awaiting your response.
Kind regards,Group Customer CareNthabiseng Sibande