WH
Whitey H

1 reviews | Active since Sept 2018

04 May 2026, 14:16

Bad Service

I've submitted a building claim 14/04/2026, I've followed it up and still haven't received any feedback. Not even an aknowledgement of the claim.

0
Replies (2)
WH
Whitey H's update20 May 2026, 10:05
Reviewer Update
The Specialist Case Manager contact me and said no claim was registered. I resend all the documents again to ABSA and requested feedback twice. But still no feedback from anybody. Not sure why a Manager is handling the case if there is no service at all not even from the manager.
Absa Insurance Company Limited
Absa Insurance Company Limited's reply20 May 2026, 13:16
Official
Dear Whitey

I have seen your response, thank you.

Kind regardsNthabiseng SibandeCustomer Value ManagementAbsa Bank Ltd