1 reviews | Active since Oct 2012
BAD HOPELESS VEHICLE INSURANCE COMPANY
BAD BAD BAD Insurance and customer service. I am so glad I was not involved in an accident while being insured by ABSA, I would have probably still be trying to register a claim. I am trying to cancel my insurance since last week, by phoning and also mailing to ***. Today I went to Absa branch and they also couldn't assist me, and just said I must call the insurance. I called today I held on for 3 hrs., and the person took my number and said they will phone me back, nobody phoned back. My payment was already taken by Absa, SO WHY SHOULD THEY WORRY, they already took my money. The person this morning asked for a reference number, how can I have a reference number if nobody answers or rep**** to the mail. Also, I can't cancel the debit order at my bank due to ABSA *****ulently putting a Debi Check mandate on my bank account, that I did not approve.
ABSA is only after money, at 15H00 I phoned the quates department and immediatelly they answered but throwed the phone down in my ear when I asked to talk to somebody about insurance cancellation.
THAT SHOWS WHEN THEY CAN MAKE MONEY, THEY ANWER QUICKLY BUT ASSIST A CUSTOMER ABSA THEY NEVER ANSWERS.
ABSA is only after money, at 15H00 I phoned the quates department and immediatelly they answered but throwed the phone down in my ear when I asked to talk to somebody about insurance cancellation.
THAT SHOWS WHEN THEY CAN MAKE MONEY, THEY ANWER QUICKLY BUT ASSIST A CUSTOMER ABSA THEY NEVER ANSWERS.