Bad Customer Treatment

Do not under any circumstance take up any products with Absa Insurance. I had been their client since Jan 2020, I had no claims this entire time until last year when I unfortunately had 3 incidents, all unforseen (incl. armed home *******). They firstly doubled my premiums then a few months later they canceled my policy indicating I claim too much. They also indicated that whilst I've been paying my cover upfront, they did not collect my very first payment in Jan 2020 upfront. Therefore more than 4 years later, upon cancelation, I owe them money that they did not collect due to their system issue/limitations 👎🏼. Why have an insurance business buy have an issue with claims. I didn't cancel my policy after they doubled my premium.