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Tshepiso T
1 reviews | Active since Oct 2013
24 Aug 2021, 15:36
Bad claims service I would never insure with this company
No progress or feedback on TP claim
What kind of insurance is this I submitted all the information you requested in July to date I have no feedback on my claim no assessor as you promised that they will come in 7days nothing has happened,when I call I am told the claim is being validated for 30days ???you have to be kidding I want my car fixed ASAP otherwise I am serving your client with a letter of demand I have been too lenient with you people but who is supposed to fix my car now?
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Replies (1)
Absa Insurance Company Limited's replyOfficial
25 Aug 2021, 10:32Dear Tshepiso
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email.
Regards
Pravesh Bejay
Absa Insurance Company Limited's reply25 Aug 2021, 10:32
Official
Dear Tshepiso
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email.
Regards
Pravesh Bejay