1 reviews | Active since Jun 2015
Bad Absa Insure
Opened a funeral plan with Absa April month.
Was told to email proof of the canceled funeral plan with Fnb on 29 April to ***. I did that and got email back that they did receive it.
I took the funeral plan as Absa said that I'd I give proof that I canceled my other funeral plan then they waive the 6 months waiting period. I also sent them proof of the fnb plan like when it started and then cancelation letter. On 7 May I sent a follow up email as I did not heard from Absa Insure and until today I still do not know if the waiting period has been waived. It is very bad service and it looks like it is in them not to confirm speedily.
So Absa insure please confirm as I did give proof end April of the dnb plan and the dnb canceled letter.
It is sometimes sad that a person must first complain before a problem gets fixed.
Must say that Absa Insure resolved the complain very effective and quickly.
It is sometimes sad that a person must first complain before a problem gets fixed.
Must say that Absa Insure resolved the complain very effective and quickly.
Your feedback confirming the resolution has been noted.
RegardsPravesh BejayCustomer Value Management
Your feedback confirming the resolution has been noted.
RegardsPravesh BejayCustomer Value Management