TS
Tsakani S
1 reviews | Active since Apr 2019
07 Jul 2022, 15:10
Awaiting claim Feedback form consultant by the Name Mpho
Claim feedback on a dispute logged since the 25/05/2022 with a consulted by the name Mpho she told me she will listen to recordings and give feedback it been over a month and have been calling Absa Idirect with no feedback
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Absa Insurance Company Limited's replyOfficial
08 Jul 2022, 09:27Dear Tsakani Shilubana Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***9. Kind regards,Group Customer CareRezona Louw
Absa Insurance Company Limited's reply08 Jul 2022, 09:27
Official
Dear Tsakani Shilubana Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***9. Kind regards,Group Customer CareRezona Louw