Avoid Avoid Avoid!!!

Used to have a good experience with ABSA Activate but I don’t know what the hell happened. Nothing works! The app is not working properly, we can’t get hold of agents. It’s very frustrating. I’ve got a billing issue but no one to assist. I’ve emailed but no response - for the past 3 to 4 weeks now! Must I cancel just stop paying so you guys can actually call me for a change? I’ve spend so much on airtime just to frikkin stay on hold till it disconnects. I’m on hold now as I write this. This service is pathetic and appalling. Imagine if This was a claim? Which I also have made but had to chase and follow up with you guys because there was no communication and the case manager decide she’s going to go on leave??? Pathetic