LD
Luhle D

1 reviews | Active since Feb 2020

11 Feb 2020, 21:28

Assesor report

Got involved in a car accident and I requested an assesors report to see what exactly is the damage and see if I can not buy back the car to fix it since they want to write it off..They told me assesors report and insurance report is confidential they won't give it to me .My question is how is that the assesors report is confidential to me as a client?

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Replies (1)
Absa Insurance Company Limited
Absa Insurance Company Limited's reply12 Feb 2020, 09:34
Official
Dear Luhle, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. I will be in touch to provide you with my specific contact details as well as your unique complaint reference number together with a request for additional information.   Kind regards,
 Basani Hlungwane
 Group Customer Care
 Absa Bank Ltd