Appriciation to Jonese Jonker a dedicated worker for absa iderect

I just want to pass my appreciation to special employee of absa idirect Ms Jonese Jonkers for listening to my complain, I almost lost my cashback because the other agent could not hear what i had to say, i had to spend R300 on airtime just to explain my problem off which it took two weeks for my problem to be sorted. Absa employee failed to listen and do their work properly. Ms Jonker you are a star I almost cancelled my insurance and i was tempted to go to ombudsman due to people failing to solve a simple thing. I had two separate policies paying two different amounts, i claimed only on one vehicle off which if you have claimed due to accident you do not qualify for cash bank. Since i claimed on one policy i qualified to be paid cash back on the other policy, and the other people failed to help with the claim they only told me that i do not qualify for bonus. To be short. Ms. Jonker Thank you so much for helping me and resolving this issue it was a small problem it only needed people to do their job and you sorted it within minutes, where else your other colleagues failed to hear to hear what i had to say. You are an asset to ABSA Idirect i wish they keep because you keeping clients from cancelling their policies to absa God Bless.