MK
Mary K
1 reviews | Active since Mar 2020
08 Mar 2022, 10:10
Appreciation: Amanda Tshangela: ABSA Idirect Insurance
I recently had the pleasure to speak to Amanda Tshangela from ABSA Retentions Idirect for a premium review on my ABSA Idirect policy. Many thanks to her for a substantially reduced and now quite affordable premium and excess. I would especially like to commend Ms Tshangela for her professionalism and superlative communication skills. Thank you, Amanda, for making my day and I trust that your seniors do appreciate your every effort to ensure customer service excellence!
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Absa Insurance Company Limited's replyOfficial
08 Mar 2022, 12:06Dear Mary Kisten
It is indeed pleasing to receive complimentary remarks about the staff that has given quality service to clients.
I wish to take this opportunity to thank you for the time and effort to bring this to my attention.
Kind regards
Rezona Louw
Customer Value Management
Absa Bank Ltd
It is indeed pleasing to receive complimentary remarks about the staff that has given quality service to clients.
I wish to take this opportunity to thank you for the time and effort to bring this to my attention.
Kind regards
Rezona Louw
Customer Value Management
Absa Bank Ltd
Absa Insurance Company Limited's reply08 Mar 2022, 12:06
Official
Dear Mary Kisten
It is indeed pleasing to receive complimentary remarks about the staff that has given quality service to clients.
I wish to take this opportunity to thank you for the time and effort to bring this to my attention.
Kind regards
Rezona Louw
Customer Value Management
Absa Bank Ltd
It is indeed pleasing to receive complimentary remarks about the staff that has given quality service to clients.
I wish to take this opportunity to thank you for the time and effort to bring this to my attention.
Kind regards
Rezona Louw
Customer Value Management
Absa Bank Ltd