LJ
Londiwe J
1 reviews | Active since Apr 2025
09 Dec 2025, 10:31
Appalling service!
The worst insurance company I have came across in my entire existence!
Waited on the line to speak with someone for over 25 minutes. My gran has been paying for their service for over 20 years and she made two small claim yet they failed dismally by providing us with cheap labour.
This company does not cater for elderly people and the customer service is horrific.
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Absa Insurance Company Limited's replyOfficial
09 Dec 2025, 14:07Dear Londiwe Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***2 Kind regards,Group Customer CareVanessa Crowe
Absa Insurance Company Limited's reply09 Dec 2025, 14:07
Official
Dear Londiwe Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***2 Kind regards,Group Customer CareVanessa Crowe