CM
Christopher M
1 reviews | Active since Mar 2022
26 Feb 2025, 11:03
Appalling
Yoh this is very appalling, I've been trying to get hold of ABSA motor insurance for proof of comprehensive cover to submit to my finance house as they were asking for it for month. I've been calling with no answer, forever on hold. I've done this exercise for a sold month. this is truly disappointing , customer convivence is not there strongest point, why do we need to struggle so much just to get a simple information.
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Absa Insurance Company Limited's replyOfficial
26 Feb 2025, 12:58Dear Christopher Mashilwane Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***5. Kind regards,Group Customer CareRezona Louw
Absa Insurance Company Limited's reply26 Feb 2025, 12:58
Official
Dear Christopher Mashilwane Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***5. Kind regards,Group Customer CareRezona Louw