APPALLED AT THE SERVICE RECEIVED

claim no: ***. agent: : ***ca I AM EXTREMELY IRRITATED BY THE SERVICE RECEIVED FROM ABSA INSURANCE. WE SUBMITTED A GEYSER CLAIM, CLAIM NUMBER ABOVE, FOR THE PRESSURE VALVE TO BE FITTED. THIS WAS DONE. HOWEVER, AFTER THE PLUMBERS WERE THERE, OUR OVERFLOW PIPE STARTED SPEWING WATER, LIKE A HOSE, EVERY NIGHT FROM ABOUT 22:00PM, TO DATE. WE CALLED AND ABSA SENT OUT THE SAME PLUMBER. THIS PLUMBER THEN STATED ''HE DOESN'T KNOW WHAT THE PROBLEM IS''. I INFORMED ABSA AGAIN ABOUT THIS ON 18/05/2021. TO DATE, NO RESPONSE HAS BEEN RECEIVED AND WE NOW HAVE TO SWITCH OF THE WATER TO PREVENT THIS FROM HAPPENING. IF THIS ISSUE CANNOT BE RESOLVED, THEN REPLACE MY GEYSER. THE EXCESS HAS BEEN PAID ALERADY. CASE REF: C-***6 CLAIM NO: *** ref:_00D1r1GluM._5005q1b91F:ref.

ALSO, THIS WILL INCREASE OUR WATER UTILITY BILL TREMENDOUSLY. AT THIS RATE, I WILL BE SENDING MY WATER BILL TO ABSA, FOR A REFUND.

PLS CALL : ***. AID JOHNSON.