BM
Busisiwe M
1 reviews | Active since Nov 2022
17 Dec 2025, 18:22
App login error on iPhone
I am patiently awaiting feedback on query logged on 30/11/2025 ref number C-***5. Still can’t download app and can’t see my rewards and trips
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Absa Insurance Company Limited's replyOfficial
18 Dec 2025, 10:42Dear Busisiwe Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***0. Kind regards,Group Customer CareVanessa Crowe
Best regards,
Absa Insurance Company Limited's reply18 Dec 2025, 10:42
Official
Dear Busisiwe Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***0. Kind regards,Group Customer CareVanessa Crowe
Best regards,