LN
Lindiwe N
1 reviews | Active since Oct 2023
30 Aug 2025, 02:12
Annoyed client
Absa has a way of rubbing my noise the wrong way , dod complain about them robbing me with my trips rewards they doing it again they not recording them and giving me 53 rands rewards back whereas I deserve more I don't know why they sell a cheap talk promise clients what they can't keep should I take another car insurance? And the panic button they promised to give me with tracker of them I have not received it till date and I have been using this insurance from 2022
Helpful (0)
Replies (2)0
Replies (2)Absa Insurance Company Limited's replyOfficial
01 Sept 2025, 11:01Dear Lindiwe Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***1. Kind regards,Group Customer CareVanessa Crowe
Absa Insurance Company Limited's reply01 Sept 2025, 11:01
Official
Dear Lindiwe Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***1. Kind regards,Group Customer CareVanessa Crowe
Absa Insurance Company Limited's replyOfficial
19 Sept 2025, 10:53Dear Lindiwe Regarding your compliant number C-***1, both Absa Insurance and I have tried calling you since yesterday and we have since sent you an email today advising the same.
Kindly confirm when would be a convenient time to call you and on what number can we call you on.
We await your urgent response. Kind regards,Group Customer CareVanessa Crowe
Kindly confirm when would be a convenient time to call you and on what number can we call you on.
We await your urgent response. Kind regards,Group Customer CareVanessa Crowe
Absa Insurance Company Limited's reply19 Sept 2025, 10:53
Official
Dear Lindiwe Regarding your compliant number C-***1, both Absa Insurance and I have tried calling you since yesterday and we have since sent you an email today advising the same.
Kindly confirm when would be a convenient time to call you and on what number can we call you on.
We await your urgent response. Kind regards,Group Customer CareVanessa Crowe
Kindly confirm when would be a convenient time to call you and on what number can we call you on.
We await your urgent response. Kind regards,Group Customer CareVanessa Crowe
