LN
Lindiwe N

1 reviews | Active since Oct 2023

30 Aug 2025, 02:12

Annoyed client

Absa has a way of rubbing my noise the wrong way , dod complain about them robbing me with my trips rewards they doing it again they not recording them and giving me 53 rands rewards back whereas I deserve more I don't know why they sell a cheap talk promise clients what they can't keep should I take another car insurance? And the panic button they promised to give me with tracker of them I have not received it till date and I have been using this insurance from 2022

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Replies (2)
Absa Insurance Company Limited
Absa Insurance Company Limited's reply01 Sept 2025, 11:01
Official
Dear Lindiwe Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically.   The reference number for your complaint is C-***1. Kind regards,Group Customer CareVanessa Crowe 
Absa Insurance Company Limited
Absa Insurance Company Limited's reply19 Sept 2025, 10:53
Official
Dear Lindiwe Regarding your compliant number C-***1, both Absa Insurance and I have tried calling you since yesterday and we have since sent you an email today advising the same.

Kindly confirm when would be a convenient time to call you and on what number can we call you on.

We await your urgent response. Kind regards,Group Customer CareVanessa Crowe