TR
Thabo R
1 reviews | Active since Sept 2020
20 Dec 2020, 17:40
Angry customer
If i had an option of giving this company zero stars I would. Your service is bad, it’s now the second month that I’m being debited a ridiculous amount that I didn’t agree upon. Calling Absa is also a mission impossible, I’m definitely moving to another company for both my building and car insurance.
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Absa Insurance Company Limited's replyOfficial
21 Dec 2020, 10:10Dear Thabo Raboteng
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours .
The reference number to your complaint is C-***5
Kind regards,
Rezona Louw
Group Customer Care
Absa Insurance Company Limited's reply21 Dec 2020, 10:10
Official
Dear Thabo Raboteng
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours .
The reference number to your complaint is C-***5
Kind regards,
Rezona Louw
Group Customer Care