MM
Mmampenyane M
1 reviews | Active since Feb 2021
10 Aug 2021, 09:18
After you are hooked to them they don't care anymore.Absa idirect
Selfish insurance they only think of profit but they service is very poor.ive paid up my car and send paid up letter to the insurance company no response,I've send four emails showing my concern in this regard but the respond will say our consultants will come back to you,this morning they send me a message saying the will debit on the 15th and the money increased without being notified....insurance company why you behavior when you looking for customers differ after we committing ourselves.
Helpful (0)
Replies (1)0
Replies (1)Absa Insurance Company Limited's replyOfficial
10 Aug 2021, 12:43Dear Mmampenyane
Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. Your complaint reference number is C-***6. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback within the next four hours.
Kind regards,
Daphne Le Grange
Group Customer Care
Absa Insurance Company Limited's reply10 Aug 2021, 12:43
Official
Dear Mmampenyane
Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. Your complaint reference number is C-***6. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback within the next four hours.
Kind regards,
Daphne Le Grange
Group Customer Care
