MV
Makolo V
1 reviews | Active since May 2024
01 Nov 2024, 09:34
Activate car insurance
Is this really an insurance company or a ****. I am having a nightmare and I just joined. This makes me wonder if I will get hold of them in times of need. I emailed twice and still waiting for a consultant to get back to me. I called with no luck after being made to wait for almost 30 minutes...not once twice. What is happening there I am soo frustrated
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Absa Insurance Company Limited's replyOfficial
01 Nov 2024, 10:14Dear Ivy, Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***6. RegardsGodfrey NdouCustomer Value Management
Best regards,
Absa Insurance Company Limited's reply01 Nov 2024, 10:14
Official
Dear Ivy, Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***6. RegardsGodfrey NdouCustomer Value Management
Best regards,