ACTIVATE by ABSA is *******

I've asked Mpho Mukhevho on the 2nd May 2023 to look into trips recorded on the tracking device which he did nothing about it, to make matters worse I escalated this to your ACTION LINE on the 2nd June 2023 and I'm still waiting. Clearly your priority is only to debit my account and nothing else.

Ignatius Mapheto ***;Mpho Mukwevho (ZA) Activate by Absa Hi,

Please get Mr Mukwevho to please respond to all my queries.

I also need a detailed report of your tracker scores from inception to date per month to view my scores relative to the rewards being credited to me on a monthly basis.

Mapheto From: Ignatius Mapheto <***> Sent: Tuesday, 02 May 2023 19:07 To: Mpho Mukwevho (ZA) <***ca> Cc: Activate Admin <***ca> Subject: Re: prod Feedback for the activate by Absa app - Your device is not recording all trips and some entries/trips are duplicated.

I asked that you check my trips and rectify and recalibrate my data/trips.

Today your device has registered trips to an area I've not been which is very concerning, FIX THIS mess immediately.

I wonder if potential will want to join knowing that we are being serviced like this.