MN
Molau N
1 reviews | Active since Jul 2020
02 Feb 2023, 18:13
Activate By ABSA car Insurance
Activate by ABSA's app not working. Been trying to log an accident claim for 2 days but it keeps saying error. When I call their call Centre no one answers for a whole hour. I can't be on the phone the whole day, I also have my own job
I sent an email and there's no response.
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Absa Insurance Company Limited's replyOfficial
03 Feb 2023, 12:13Dear Molau Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***8. Kind regards,Vanessa CroweGroup Customer Care
Absa Insurance Company Limited's reply03 Feb 2023, 12:13
Official
Dear Molau Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***8. Kind regards,Vanessa CroweGroup Customer Care