CC
Charl C
1 reviews | Active since Dec 2023
07 Feb 2025, 15:09
Activate ABSA
I have not received my reward payments for the past three months. Despite emailing and calling, my inquiries have gone unanswered, and phone calls have resulted in excessively long wait times. Considering this poor service, I would not recommend Activate Absa insurance and am considering switching providers.
Helpful (0)
Replies (1)0
Replies (1)
Absa Insurance Company Limited's replyOfficial
07 Feb 2025, 17:33Dear Charl Cohen, Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***0. RegardsMarvellus ChaukeAbsa Bank Group Customer Care
Best regards,
Absa Insurance Company Limited's reply07 Feb 2025, 17:33
Official
Dear Charl Cohen, Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***0. RegardsMarvellus ChaukeAbsa Bank Group Customer Care
Best regards,