VM
Valery M
1 reviews | Active since Oct 2018
23 Oct 2020, 08:09
Action line a waste of our time
Absa doesn't even take their own complaint channel seriously. Logged a complain on action line about this and nothing was done. I guess, you are saying f us clients,well someone better send me a reference for my complaint so I can take the matter further.
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Absa Insurance Company Limited's replyOfficial
23 Oct 2020, 08:57Dear Valery, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. Your case reference number is C-***5. I will be in touch within the next hour to provide you with my specific contact details as well as a request for additional information. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Absa Insurance Company Limited's reply23 Oct 2020, 08:57
Official
Dear Valery, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. Your case reference number is C-***5. I will be in touch within the next hour to provide you with my specific contact details as well as a request for additional information. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd