MM
Mercia M
1 reviews | Active since Sept 2017
16 Jul 2025, 09:43
ACCOUNT PROB
My account was triple debited, and I don't understand as I try to reach out for the reasons, and I was sent an email that the account wasn't debited and will be terminated now this please clarify .
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Absa Insurance Company Limited's replyOfficial
16 Jul 2025, 10:14Dear Mercia Thank you for bringing this unfortunate matter/incident to my attention, and please accept my sincere apology. I will review it and email you my specific contact details and the expected timeframe for further feedback/resolution. The reference number for your complaint is C-***9. RegardsPravesh BejayCustomer Value Management
Best regards,
Absa Insurance Company Limited's reply16 Jul 2025, 10:14
Official
Dear Mercia Thank you for bringing this unfortunate matter/incident to my attention, and please accept my sincere apology. I will review it and email you my specific contact details and the expected timeframe for further feedback/resolution. The reference number for your complaint is C-***9. RegardsPravesh BejayCustomer Value Management
Best regards,