CS
Colin S

1 reviews | Active since May 2018

01 Apr 2025, 13:48

ABSAlutely Misleading and Bad service

What is going on here? You start by saying 45% discount, then Mislead the client, take a double debt order, and do not answer the many calls. Say clients to email then ONLY auto response. Say you send a cover letter to pick my car, NO letter, cannot pick my car. Why did i trust the big brand name ABSA. now i will go back to KING PRICE, they have NEVER done this over the 4 years.

0
Replies (1)
Absa Insurance Company Limited
Absa Insurance Company Limited's reply01 Apr 2025, 14:23
Official
Dear Colin Thank you for bringing this unfortunate matter/incident to my attention, and please accept my sincere apology. I will review it and email you my specific contact details and the expected timeframe for further feedback/resolution. The reference number for your complaint is C-***1. RegardsPravesh BejayCustomer Value Management