ABSA YOU ARE DISGUSTING.

I had a lightning strike on the 31/01/2026 .Reported insident 02/02 Recieved claim nr ***.On Wednesday Assesor 04/02 arrived. To date i have recieved one phone call from Absa.Im the one doing the calling.Spoke to Lerato on Monday.She advised gate motor was approved .Can she send me cash payout forms .I said no .What about the inverter.No we didnt get a report about the inverter.I Will call you back. I called back later the afternoon spoke to Kgomotso..Same ****..I will call you back.. Called this morning at 08h00 Spoke to Hector..Guess what ..I will call you back..Called again 13h20 spoke to Koketso..He used some different wording at least..No this is unexceptable..But guess what..Same **** ..i will calll you back within the hour..Still waiting Koketso..I called again at 15h30 ..Thabo Motaung..A service provider was appointed ..Turnaround time of how many days again?..ABSA ive been with you since 2010 when i purchased property.Ive been paying +- R1250 Per month.That equates to approximatly R240 000.00 for the last 15 going on 16 years With minimal claims.Geyser burst in last two to three years.Why would you ill treat me in this manner? Is it because i sought alternative cover at a cheaper price with better benifits. I paid my premiums up to date.I was covered right up to the last day when insident occured. If you dont want to honor my claims please advise accordingly so i know what to do.