ABSA worst insurance by far. Don't care customer attitude.

Must be the worst insurance company ever, When we arrived back home on the 30 th of december from a short holiday, our fridge and sound system was damaged by lightning. The fridge is rotten and the blood and stuff was dripping out of the freezer. I notified on the app the 30th. An accessor inspected the fridge a week later, but till today no feedback or anything from ABSA. I have been calling several times to gat an update but you hold on for 20 to 30 min plus with no answer . Really PATHETIC, how can you be without a fridge for 2 to 3 weeks living out of a cooler bag with Ice that we have to buy every day.