1 reviews | Active since Aug 2024
ABSA Vehicle and asset finance and ABSA insurance acting ********ly and committing serious violations of the POPIA act, FAIS act and the National credit act.
I am a broker for short term Insurance. My son`s vehicle, financed through Absa Vehicle Finance has been comprehensivelyInsured on my Short term Insurance policy, which I wrote, since the day he took delivery of his vehicle, which was 2 years ago. ABSA asked for proof of Insurance which we provided twice. My son received a document from ABSA Insurance that a short term Policy for the vehicle was taken out and that he is now liable for the Insurance premium which is almost 3 times the amount that I am paying for his insurance, on my own Short term Insurance Policy of which I am the broker as well. ABSA Contravened the POPI act firstly as my sons personal and banking information is now shared with a third party without his consent. I will lodge a complaint with the Information regulator for contravention of the POPIA act. Secondly, the vehicle is now insured by two seperate Insurance companies. Thirdly, there is no Replacement Policy Advice record as required by the FAIS act, for which I am going to report and lodge a complaint with the FSCA., and lastly no permission was given, no consultation was done and no due diligence was app**** when this policy was issued without my son`s consent. As the broker of this policy I have locus standi to complain, and to report this incident, and furthermore, if ABSA chooses not to cancel this policy which was ********ly issued with immediate effect, a charge of ***** will be registers with the local law enforcement authorities for serious crime, as I see that this is not the first time that ABSA has done this. This amounts to theft by ABSA. We have been trying to resolve this matter by complaining to ABSA about this and providing proof of comprehensive insurance without any breaks on the vehicle since he took delivery 2 years ago. I challenge ABSA`s legal department to contact me regarding this issue, because if they are found to be contravening the Popia act as well as the FAIS act, they will face fines exceeding R10million rand.
