EW
Engela W
1 reviews | Active since Oct 2018
29 Nov 2020, 18:33
Absa Ultimate Warrenty
Currently we having a Absa Ultimate Warrenty with no clientservice. My husband tried to phone them a number of times with no luck. After 20 min he put the phone down and so it went on an on. The company did our injectors but with no luck of any insurance payout and therefore we had to cover the bill of R11 000. My husband can be reached on ***.
Helpful (0)
Replies (2)0
Replies (2)
Absa Insurance Company Limited's replyOfficial
30 Nov 2020, 11:28Dear Engela Whitelwy, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology . Your complaint reference number is C-***1. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback within the next four hours . Kind regards,Daphne Le GrangeGroup Customer Care
Best regards,
Absa Insurance Company Limited's reply30 Nov 2020, 11:28
Official
Dear Engela Whitelwy, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology . Your complaint reference number is C-***1. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback within the next four hours . Kind regards,Daphne Le GrangeGroup Customer Care
Best regards,
EW
Engela W's updateReviewer Update
11 Dec 2020, 12:43Up to date we still struggle with the claim one operator say there is 3 claims logged and put us threw to the next one just to hear there is nothing. We really don't know what else to do next the guy I spoke to doesn't want to give his name and his supervisor number. It is the worst company ever and in the future I will think twice before dealing with them.
EW
Engela W's update11 Dec 2020, 12:43
Reviewer Update
Up to date we still struggle with the claim one operator say there is 3 claims logged and put us threw to the next one just to hear there is nothing. We really don't know what else to do next the guy I spoke to doesn't want to give his name and his supervisor number. It is the worst company ever and in the future I will think twice before dealing with them.